IGNOU Grievance (iGRAM) 2025 – Raise a Complaint or Track Status
Overview
Indira Gandhi National Open University (IGNOU) has established a robust grievance redressal system to address student concerns promptly and efficiently. This system ensures that issues related to academics, examinations, administrative matters, study materials, and evaluations are resolved effectively.
IGNOU Grievance Portal Details
| University | Indira Gandhi National Open University (IGNOU) |
|---|---|
| IGNOU Grievance Portal Link | Check Now |
| New Query/Grievance | Write Query/Grievance |
| Track Query/Grievance Response Status | Track Now |
| Watch the Video | Watch Now |
Note: Only registered students of IGNOU are allowed to submit grievances. For more details, email us at ssc@ignou.ac.in.
How to Complain at IGNOU Grievance Portal?
Visit the IGNOU official website: Go to www.ignou.ac.in.
Navigate to the Grievance Portal: Look for the “Grievance Portal” or “Online Grievance Redressal System” link.
Access the Grievance Portal: Click on the link to be redirected to the grievance submission page.
Register or Log in: First-time users need to register; existing users can log in with their credentials.
Fill in the Grievance Details: Provide accurate information about your complaint, including the nature of the issue, relevant dates, and supporting documents.
Submit the Complaint: Review the details and submit your complaint.
Receive Grievance ID: A unique Grievance ID will be provided for tracking purposes.
Track the Grievance: Use the “Track Grievance” option on the portal to monitor the progress of your complaint.
Who Can Use IGNOU Grievance Portal?
Students: Enrolled in IGNOU programs.
Learner Support Centers: Regional centers, study centers, and partner institutions.
Faculty and Staff: For reporting issues or providing support.
Administrators: For reviewing and resolving complaints.
IGNOU Grievance Status
To check the status of your grievance:
Visit the IGNOU Grievance Portal.
Click on “Track Grievance” or “Check Grievance Status.”
Enter your Grievance ID.
View the current status and any updates.
FAQ for IGNOU Grievance (iGRAM) 2025
Q: What is IGNOU Grievance?
A: A platform for students and stakeholders to raise complaints and seek resolutions regarding academic, administrative, or other issues.
Q: Who can file a grievance with IGNOU?
A: Any student, employee, or stakeholder associated with IGNOU.
Q: What types of grievances can be filed?
A: Academic issues, administrative delays, quality of education concerns, discrimination, harassment, or policy violations.
Q: How can I file a grievance with IGNOU?
A: Submit a written complaint via the Grievance Portal, email, or post, including details and supporting documents.
Q: Is there a specific format for filing a grievance?
A: Check the official IGNOU website or contact the Grievance Cell for guidelines.
Q: What happens after filing a grievance?
A: IGNOU will acknowledge, investigate, and resolve the grievance, informing you of the outcome. You may appeal if unsatisfied.
Conclusion
The IGNOU grievance system ensures student concerns are addressed promptly, fostering a supportive learning environment. Students are encouraged to use this mechanism to contribute to the continuous improvement of IGNOU’s services.